When I purchased my first property, a triplex row home in an outlying section of Harrisburg, I was very anxious to get to know my tenants on a personal level. I introduced myself and made myself available to them 24 hours a day. I listened to all their complaints about the previous landlord and his leftover maintenance.

When my father upgraded his computer, I reloaded his old one so the hard drive was clear and gave it to my one tenant’s teenage daughters so she could use it for school.... More about: Lessons From an Overfriendly Landlord